Our goal is to make you feel comfortable on our website. Protecting your privacy is very important to us. Therefore, we would like to ask you to carefully read the following summary of how our website works. You can rely on transparent and fair data processing as we strive every day to handle your data securely, carefully and responsibly.
The following privacy policies are intended to inform you about how we use your personal information in compliance with the provisions and requirements of the European General Data Protection Regulation.
1. Identification of the person responsible for the website.
- Headline: Amelia Arenas Olivares
- TAX ID: 77720753G
- Address: Calle Murillo S/N, 30520 Jumilla, Murcia, Spain
- E-mail: info@slentreidiomas.com
Information and consent
By reading this Privacy Policy, the user is informed about the way in which slentreidiomas.com collects, treats and protects the personal data that are provided through the forms available through the website www.slentreidiomas.com (hereinafter, the "Privacy Policy").Web Site"), as well as the data derived from your navigation and those other data that you may provide in the future to slentreidiomas.com.
The user must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, determining freely and voluntarily if you wish to provide your personal data to slentreidiomas.com.
3. Obligation to provide data
The data requested in the forms provided on the Website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes.
Therefore, if these data are not provided or are not correct, they cannot be processed.
4. For what purpose do we process the user's personal data and for how long?
The personal data collected will be processed by slentreidiomas.com according to the following purposes:
- Manage your requests for contact with slentreidiomas.com through the channels provided for this purpose on the Website.
- Manage the purchases made on the Website, including the management of the payment and the shipment of the order.
- Manage the subscription to the newsletter, carried out through the channel provided on the slentreidiomas.com website.
- Perform analysis on the use of the Web Site and check the preferences and behavior of users.
- Manage the sending of satisfaction surveys based on the purchase of the product or service slentreidiomas.com made, to improve day by day the experience of our customers.
- Analyze your data in order to create user profiles that allow us to define in greater detail the products that may be of interest to you.
The data will be kept for the time necessary to carry out the purposes for which they were collected, unless the user requests their cancellation to slentreidiomas.com, opposing or revoking their consent.
5. What user data will slentreidiomas.com process?
www.slentreidiomas.com will process the following categories of data:
Data provided by the interested parties themselves in the open fields of the forms available on the Website.
Navigation data.
In the event that the user provides data of third parties, he/she declares to have the consent of the same and undertakes to transfer to the interested party, owner of such data, the information contained in the Privacy Policy, exempting slentreidiomas.com from any liability in this regard. However, slentreidiomas.com may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
6. Cookies, web analytics services and social networks
We use cookies, web analytics services and social media plugins on our website to enhance your browsing experience. To view our cookie policy, click here. here.
7. What is the legitimacy of the processing of your data?
The processing of data for the purchase of products through the Web Site will be necessary for the fulfillment of the contractual relationship between the user and slentreidiomas.com.
The processing of your data for marketing purposes, relating to slentreidiomas.com's own goods and services and similar services for its customers, will be based on the legitimate interest recognized by the regulations when the user has purchased goods and/or services from slentreidiomas.com. In the absence of such a contractual relationship, the processing of data will be based on the user's consent under the current regulations in force.
The processing for the aforementioned purposes will always be carried out with the prior consent of the user or on the basis of the aforementioned legitimate interest, and will be necessary for the fulfillment of the user's request. Likewise, if you withdraw your consent to any of the treatments, this will not affect the lawfulness of the treatments carried out previously.
Para revocar dicho consentimiento, el Usuario podrá contactar con nosotros a través de nuestro email: info@slentreidiomas.com
8. Responsibility of the user
The user:
- You guarantee that you are over eighteen (18) years old and that the data you provide to slentreidiomas.com are true, accurate, complete and updated. To these effects, the user is responsible for the veracity of all the data that he/she communicates and will keep the information provided conveniently updated, in such a way that it responds to his/her real situation.
- You guarantee that you have informed the third parties from whom you provide your data, if you do so, of the aspects contained in this document. It also guarantees that it has obtained your authorization to provide your data to slentreidiomas.com for the purposes indicated.
- You will be liable for any false or inaccurate information you provide through the Web Site and for any damages, direct or indirect, that this causes to slentreidiomas.com or third parties.
9. Commercial and promotional communications
One of the purposes for which slentreidiomas.com treats personal data provided by users is to send them electronic communications with information about goods, services, promotions, offers, events or news relevant to users. Whenever any such communication is made, it will be addressed solely and exclusively to those users who have not previously expressed their refusal to receive them.
En caso de que el usuario desee dejar de recibir comunicaciones comerciales o promocionales por parte de slentreidiomas.com, puede solicitar la baja del servicio haciendo click sobre el enlace habilitado a tales efectos en el propio cuerpo de dichas comunicaciones comerciales o bien enviando un email a la siguiente dirección de correo electrónico: info@slentreidiomas.com así como indicando su negativa a la recepción de las mismas, a través de la casilla así dispuesta en el formulario de recogida de sus datos o indicándolo mediante la opción de baja proporcionada en cada una de las comunicaciones comerciales enviadas.
10. Use of the chat function "customer service".
One of the possibilities we offer you is the "Customer Service Chat" to make our service even more pleasant for you. Through this chat you have the opportunity to consult before buying on our website. The whole chat process is done completely anonymously, without displaying your name or other personal data. In order to constantly improve the quality of our customer service in the chat, we record this history for analysis and improvement purposes, completely anonymously. These records are deleted after evaluation.
11. Exercise of rights
El usuario puede enviar un escrito a slentreidiomas.com, por medio de un correo electrónico a la dirección info@slentreidiomas.com, adjuntando fotocopia de su documento de identidad, en cualquier momento y de manera gratuita, para:
- To revoke the consents granted.
- Obtain confirmation as to whether or not slentreidiomas.com is processing personal data concerning the User.
- Access to your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from slentreidiomas.com the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
- To obtain human intervention, to express your point of view and to challenge automated decisions made by slentreidiomas.com.
- Request the portability of your data.
- Ponerse en contacto con el DPO de slentreidiomas.com a través de la siguiente dirección: info@slentreidiomas.com
- File a complaint regarding the protection of their personal data when the interested party considers that slentreidiomas.com has violated the rights that are recognized by the applicable regulations on data protection.
12. Security measures
slentreidiomas.com will treat the User's data at all times in an absolutely confidential manner and keeping the secrecy of the same, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical-organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed.
13. Changes in the privacy policy
To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make changes to always be in line with current legislation.
